David Jessop

David Jessop

LAST YEAR was a disaster for Caribbean tourism. Despite this, industry professionals now express cautious optimism that by the end of 2021 Caribbean tourism will begin to see a gradual but eventual full recovery.

Frank Comito, the outgoing CEO of the Caribbean Hotel and Tourism Association (CHTA), says while the industry did not anticipate tourism returning this year to anywhere near what it experienced prior to Covid-19, there were strong indications of pent-up demand and growth in the redemption of previously cancelled bookings.

While the first several months of 2021 will be a challenge, Comito believes the industry will now see gradual growth from a presently low base.

Recent scenario modelling by the UN’s World Tourism Organisation (UNWTO) also suggests the same.

The body estimates that full recovery will occur sometime between mid-2022 and the start of 2024.

Ministers and other industry professionals emphasise the need for tourism to use the experience gained during the pandemic to end its traditional ‘business as usual’ approach.

Jamaica’s Tourism Minister, Edmund Bartlett, does not expect the industry to bounce back fully until 2023 or 2024. He is cautiously optimistic however that the island “may see an early significant boost in 2021 if the vaccine is highly successful and becomes readily available”.

He says 2020 was a watershed year for the industry in Jamaica with an estimated US$5bn loss in earnings and a 2.3m decline in visitor arrivals.

Prior to the appearance of the Covid-19 pandemic, the industry on the island had forecast a 5.2 per cent plus growth rate over 2019, a record year. However, the pandemic triggered a precipitous decline in visitor arrivals with just over 1.1m in the first ten months of 2020 compared with 3.4m over the same period in 2019.

Bartlett believes the pandemic has illustrated the need to better diversify the island’s tourism economy away from its primary suppliers of visitors, the US, UK, and Canada, which have also been having to address the economic shock of the pandemic.

He says this will see in the short and longer term, the country craft a new product built around “inclusiveness, safety, security and seamlessness”. He notes that Jamaica’s tourism will become more “inward looking” with government sustaining in the longer-term recovery strategies that include improved linkages with agriculture and a continuing emphasis on a ‘Rediscover Jamaica’ campaign which encourages Jamaicans to staycation to offset the shortfall in international visitors. He also emphasises that he intends to make the case for tourism workers globally to be considered for early vaccination so that the sector can quickly recover.

Writing about recovery, Neil Walters, acting Director General of the public sector Caribbean Tourism Organisation (CTO), noted that although the region for the most part had been able to control the local spread of the virus, the pandemic had crippled many smaller tourism dependent economies. Based on the experience, the advice of public health experts and the two-year cycle of previous pandemics, CTO he said, hoped that a return to ‘normalcy’ will occur beyond December 2021, but that the measures implemented to control the spread of the virus “may stay with us for an indefinite period”.

For tourism and governments, the pandemic has been a wakeup call necessitating collaboration and offering an opportunity to reassess the industry’s potentially important future development role.

Frank Comito says the pandemic has enabled the creation of new public-private partnerships. He points to the collaboration between the Caribbean Public Health Agency (CARPHA), CTO and CHTA to build health safety protocols, train, and track with employees and visitors which he believes will be the key to creating and communicating the long-term confidence which travellers need.

He cautions however that recovery also requires industry stakeholders to develop responses to the many challenges the sector faces, including addressing its vulnerability to economic downturns; developing responses to periodic climatic, political, and public health crises; addressing d competition from other markets; rebalancing levels of foreign and local ownership; and doing more to link to local entrepreneurs and small businesses.

What should not happen, he says, is sacrificing the progress the industry has made towards promoting sustainable development or diluting the cultural identity of the Caribbean. As visitor needs and behaviour continue to change, he believes, every part of the industry must adapt by training and empowering staff to accentuate and differentiate Caribbean hospitality, culture, identity, and diversity.

Undoubtedly, the pandemic has come as a shock to tourism, a sector that in the past has sometimes behaved as if it was unrelated to the region and people on which it depends. More importantly however it has demonstrated to governments that the industry is central to the future economic prosperity of the region.

The recovery of tourism will now crucially depend on how and when borders are opened across the world, and the widespread availability of a vaccine. This should be the time when governments and the industry nationally and regionally consider tourism’s developmental role, supporting a better integrated Caribbean economy.

David Jessop is a consultant to the Caribbean Council and can be contacted at

david.jessop@caribbean-council.org

Previous columns can be found at https://www.caribbean-council.org/research-analysis/

January 8th, 2021

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