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The First Citizens Bureau de Change at Piarco International ­Airport must understand it is providing a service at an international airport and, thus, must operate in keeping with ­international best practice.

What I experienced there this week left a lot to be desired and could have been so easily avoided. My daughter spent about half an hour in the line, as there was only one teller working.

She was pressed for time, as her flight was due to leave shortly, but she urgently needed to get some Eastern Caribbean currency.

After standing so long in line, becoming a bit anxious as time to board the flight was upon her, when my daughter eventually got to the teller she was simply told: “We don’t have any EC currency.” Now these are the “little” things that irk me about Trinidad and Tobago, and such poor customer service gives you a stark reminder T&T is indeed a Third World country!

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What would it have taken for management to display a visible sign to indicate there was no EC currency available? My daughter was in danger of missing her flight after standing for half an hour in line, when a simple sign on display could have saved her that wasted time and some ­unnecessary anxious moments.


THE Government’s selection of the Oilfields Workers’ Trade Union’s subsidiary as its preferred buyer for the Pointe-a-Pierre refinery is a path-breaking development for which the union must be congratulated.

THE Oilfields Workers’ Trade Union (OWTU) must be congratulated on winning the bid for the Pointe-a-Pierre refinery.

IN the wake of the cancellation of a lopsided, scandalous multi-billion-dollar contract between the Housing Development Corporation and China Gezhouba Group International Engineering Company (CGGC) for the construction of 5,000 housing units, it is alarming that no public official has been called to account for the many concessions the Chinese almost got but for the vigilance of the much-maligned mass media.

With the impending national budget for fiscal year 2019/2020 in the air, there seems to be a blanket of fear descending on the citizens of this beautiful country.

I was very concerned when the Prime Minister, Dr Keith Rowley, revealed in Parliament over ten days ago that the Opposition Leader, Kamla Persad-­Bissessar, had allegedly tipped off Marlene McDon­ald that she was being investigated and her arrest was imminent.