That is how North Central Regional Health Authority (NCRHA) chief executive officer Davlin Thomas felt whilst reading the Sunday Express lead story yesterday in which outpatients related their agony of having to wait long periods for health care at the Eric Williams Medical Sciences Complex, Mt Hope.
Most outpatients interviewed by the Express over the last few weeks expressed continued frustration over postponements of appointments.
FRIDAY marked one year since Dr Rudradeva Sharma lost his life in a road traffic accident after he and one of his colleagues who worked at the San Fernando General Hospital were robbed and kidnapped minutes after leaving duty at midnight on January 14.
These three short words sum up the emotion of patients seeking outpatient services at the Eric Williams Medical Sciences Complex, Mt Hope, while their appointments keep getting pushed back over and over again.
While Health Minister Terrence Deyalsingh has showered praises on the parallel healthcare system established due to the Covid-19 pandemic, the primary healthcare system is suffering.